Where Bright Ideas Happen!
Serving:
Cupertino, MT. View, Los Altos, Palo Alto, Menlo Park, Milpitas, Santa Clara, San jose, Campbell, Los Gatos, Saratoga, Evergreen, Silvercreek
Who We Are / Diamond Certification
Main Number: (408) 736-4505
Fax: (408) 746-0340
E-mail: Coming soon
550 West El Camino Real (at Mathilda)
Sunnyvale, CA 94087-1200
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Who We Are / Diamond Certification | Customer Comments
Beacon Lighting is a family owned business founded by Henry & Catherine Grunbaum in 1959. Beacon Lighting specializes in residential lighting of all kinds: contemporary or traditional fixtures, including crystal chandeliers, table & floor lamps, low voltage monorail and track lighting systems, recessed lighting (both line voltage and low voltage), bath fixtures, outdoor fixtures as well as beautiful home furnishings and accessories.
Beacon Lighting also handles repairs, rewiring, lamp parts and bulbs.
George Grunbaum began with Beacon Lighting when he was very young and became a regular employee in the warehouse in 1976; he became President of the company in 1990.
Company Philosophy
“At Beacon Lighting, we are committed to high quality customer service and love what we do. Not only do we treat the customer with care and respect, we also furnish them with the product that they need. The key to our company’s success is that we listen to the customer. We stand behind the products that we sell and believe in what we do. And because most of our business comes from referrals, we have to be the best at what we do to keep our customers satisfied. We are prompt, knowledgeable, and honest. We don’t want our customers to have to wait a long time to be serviced, so we also do everything we can do to accommodate each customer as quickly as we can.”
Excerpted Survey Responses
"Everyone was very helpful, and they were able to come up with a solution for my lighting problems." — George H.
"They were very informative, and they repaired two or three of my old lights. They called me right away when the parts came in and fixed my lights." — Ed B.
"We found the quality and style of lamps we were looking for in their catalog. We were very impressed with the service we received." — Joan S.
Diamond Certification
Don't take our word for it. Beacon Lighting has been Diamond Certified to ensure the highest quality shopping experience.
Certification Number: 0900 - Certification Date: June 6, 2005
Who We Are and What We Believe
Our mission is to define excellence and identify for consumers the highest quality local companies. The three founders, Jim Stein, Greg Louie, and Guy Sherman, have decades of experience rating and certifying local service and professional firms on behalf of consumers. Our CEO, Jim Stein, founded and managed for ten years the pioneering rating company ValueStar. Our entire team is dedicated to ensuring you have confidence in the companies you choose.
We are totally committed to performing all ratings and ongoing certification work with the highest integrity and accuracy. We believe:
- You, the consumer, have the right to know which companies are truly performing at the highest level of quality.
- The highest quality companies should be rewarded for their ongoing performance through public recognition.
- Companies should be held accountable for their performance, one customer at a time.
We do not allow an unlimited number of companies to earn Diamond Certified and be presented in Diamond Certified listings. In fact, only a handful of companies can qualify in most industries, and these we monitor on an ongoing basis to assure you that they maintain high standards of customer performance. And of course, we stand behind each Diamond Certified company with our own guarantee.
The Diamond Certified Money-Back Guarantee
If you used a Diamond Certified company, were not satisfied and tried unsuccessfully to resolve the dispute, please contact us at (800) 738-1138. We'll contact the company on your behalf and work to mediate a solution. If we are unable to get a fair resolution and we determine that the company was at fault, we will refund you up to the purchase price with a maximum limit of $1,000. For a complete description of our guarantee and mediation process, please go to http://www.diamondcertified.org/ by clicking on the logo below.
Highest Quality
For thousands of years the diamond has symbolized the highest achievement of quality. Thus, Diamond Certified is only earned by companies scoring consistently highest in quality in ongoing customer satisfaction research. You will see the results.
Trust
Diamond Certified companies have an obligation to deliver on their promises. You’re guaranteed that their performance is backed by both the company and Diamond Certified. You will take comfort in a job well done.
Customer Partnership
Like the Yin and Yang symbol this image depicts the principle of perfectly balanced forces. One side is the customer desiring the highest quality. The other side is the Diamond Certified company prepared to deliver on all its promises. Together they partner to produce a mutually beneficial performance. You will feel confident in the relationship.
Satisfaction
Only you know if you’re satisfied. This striking image of beauty and personal fulfillment represents your ideal assessment of the Diamond Certified company’s performance. You will be impressed with the achievement.
Pride
Pride is a powerful human motivation. Professionals working at Diamond Certified companies are passionate about performing their best. You will sense the commitment.
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